Telecommunication operator Eftel began its business in 1999. It has since grown to become one of Australia's major internet service providers (ISPs). Ever since its inception it has continually worked on supplying a wide range of telecom services to the Australian public that include; telephony services, mobile phone connections, Mobile broadband, IP transit, co-location, web hosting, EoC (Ethernet over copper), fibre, SHDSL and ADSL. They have taken pride in providing these services to the corporate sector, small and medium business, as well as to their many residential customers.
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Eftel’s Main Focus has Been on Business
Eftel focus a lot of their time on servicing the needs of their business customers where they are offering an ever expanding number of IP solutions to assist these companies in building revenue through future growth. It takes great pride in the large suite of services and products it has at its disposal to satisfy the needs of it many corporate customers to help them attain their business goals.
Eftel's success has been due to its ability to deliver its services through a nation wide network of PoP or Points of Presence. It has achieved this in all the Australian capitals and well as the regional areas. This tried and tested technology allows for data and video to work simultaneously with voice over both local and long distance calls in the form of video conferencing via the internet by carrying high speed data.
Partnerships Have led to Success?
Another reason for Eftel's success has been the partnerships it has established in the industry. This has put them in the position where they are able to tailor full data communication and end-to -end voice solutions that are especially designed to meet any businesses specific current or future needs. These three quite separate consumer brands are:
- aaNet - a leading provider of ADSL, web hosting, and landline services. aaNet has a very large following in the community among the technological knowledgeable sector and it operates its business on three main values; innovation, efficiency and simplicity.
- ClubTelco - a leader in telecommunication services where mobile telephony, VoIP, wireless and fixed line broadband, fibre and ADSL, are concerned. It's style of doing business in under a unique membership system that guarantees all members are provided with VIP status that includes a mobile personal assistant message service at no cost to the member as well as a dedicated account manager.
- Eftel Retail - A major provider of internet hosting, domain name registering, telephony, and ADSL broadband services.
A Preferred Provider to The Victorian Government
Eftel Corporate is a further extension that concentrates its attention on all sizes of business internet solutions. Eftel Corporate can tailor online solutions for large government departments as it has done for the entire group of Victorian Government departments. This has further reinforced Eftel's presence in providing governmental telecommunication solutions as it has been doing for various independent government departments throughout Australia for many years. The achievement in receiving the Victorian Governments contract is a recognition of Eftel’s past experience in the public sector where it has always prided itself in taking a strategic approach in identifying and implementing networks that are both cost effective and efficient.
Eftel has always taken great pride in ensuring the system they implement will fit in seamlessly with all other parts of your business organisation right from the start. It guarantees that all your network solutions will be effectively maintained whether it be the provision of new DSL and fibre, content filtering, service protection, traffic management reporting or e-mail services.
Eftel Wholesale's Extensive Network
Eftel wholesale has heavily invested in an extensive network in all of Australia's major cities including regional centres and it has recently extended this network internationally. It's now regarded as being a market innovator because of its direct responses to industry needs and its customer demands. This responsiveness along with its technical support professionalism has cleared the way for Eftel to attract new wholesale customers across a wide range of government agencies and corporate sectors along with its competitive pricing. Much of its attraction to its business customers is its determination to make certain its customers are equipped with effective but simple tools that ensure the operation of their businesses remains easy. Eftel do this by providing a self-management facility known as 'Portal.' this allows you to go ahead with the self management of your own existing services, obtain information on your account and order new services. Portal has recently been redeveloped to accommodate its new wholesale customers in order to further improve their connection experience.
Eftel has a nation-wide footprint that gives it access to more than 2,700 exchanges some of which belong to other telcos such as; Telstra, Optus, Amnet, AAPT or Wideband. This allows Eftel to provide both internet and private network services to industry by combining services from multiple carriers into one economical solution. These services are able to be delivered on a state by state or national basis where they can be brought to a single location aborting the need for you to go to the expense of building your own nation wide network. Eftel services in this area are able to be delivered as a Layer 11 or Layer 111 which will give you all the flexibility you need to design and implement IT solutions yourself as you require them. Eftel can also provide you with a VISP (Virtual Internet Service Provider) status that gives you all the equipment and billing systems you need to give your customers a customised voice and data service. Eftel is continuing to innovate and develop its network with considerable financial support, marketing experience, new product opportunities and buying power.
Eftel’s 'state of the art' network is referred to as MSAN which stands for, Multi Service Access Node. It's the technology that presently provides the super fast ADSL2+ internet broadband service to more than one million Australian Eftel customers. MSAN is an advanced technology far superior to the usual DSLAM technologies used by most other Australian ISPs. MSAN is capable of providing connections such as Voice, ULL, SHDSL and EOC where DSLAM often fails. Its ADSL2+ download speeds can obtain 24mbps and upload speeds of 1Mbps. ADLS1 speeds are reported as being up to 8Mbps for downloading and 384Kbps uploading. The Eftel mobile network, which is provided by Optus, covers 97 percent of the Australian population with its mobile broadband service that includes 2G, 3G single band and 3G dual band.
Eftel also offer pre-packaged ADSL in the form of 'Flat Rate.' This allows you to better compete with your competitors without having to worry about over committing your own network or having to manage individual products. It gives you that little extra peace of mind knowing your margins are as secure as you can make them.
Eftel Acquires Westnet
In its latest move Eftel has acquired another Australian ISP known as Westnet. A different body altogether to iiNet's Westnet subsidiary of the same name. The purchase adds a further 1,500 residential and business DSL customers to Eftel’s national customer base. Westnet was founded in Western Australia in 1995 and most of its assets remain in that state. The move by Eftel represents immediate value in that it will help shore up its West Australia customer brand loyalty.
Benefits of Eftel Residential Broadband Plans
For the residential customer Eftel broadband offers a wide ranging choice as well as value for money in its various plans. The choice you make will determine the level of enjoyment regarding your online broadband experience. To get the plan you want you will have to compare the varying offers and make certain the benefits and specifications are what you need to best represent your particular situation. Some of the benefits you are able to take advantage of include the following:
- A free connection if you sign up for a 21 month contract.
- Flexible options on your contract.
- Free access to various tools and resources.
- 20 email accounts at no cost.
- 50MB of free web space storage.
Australia's Sixth Largest Provider
Eftel through a combination of partnership and ownership provides access to Australia's sixth biggest broadband provider. It has offices in Melbourne and Perth. It also runs an industry cutting edge business processing centre in Cyberjaya, Kuala Lumpur. It is listed on the Australian Securities Exchange and a respected market leader that provides a full range of telecommunication services to residential, government and corporate customers. It has been operating for13 years in the Australian telecommunication market and has either owned or managed one of the country’s most advanced ADSL networks during that time. It was initially founded to provide a sound range of telecommunication products which included telephony, internet and broadband data services. Its wholesale arm has become its core business and this has expanded considerably over the years. It now provides Ethernet and fixed and mobile voice services to industry.
Eftel has come a long way from its beginnings in 1999 when it operated a radio network in Victoria. At that time it was known as Datafast. It originally developed a backbone network in western Victoria that was later extended to Mt Gambia in South Australia. It worked from a hub in Melbourne that was linked to other capital cities. In 2000 it became known as Eftel and began operations as an ISP is Perth, Western Australia.